This Privacy Policy describes how ALMA Marketing FZCO, operating under the brand name Seaphy Studio (“we”, “us”, or “our”), collects, uses, shares, and protects personal information in connection with our website, advertising platforms, client services, and communication tools. By using our services or submitting personal data to us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect and process personal information including, but not limited to, full name, email address, phone number, business or company name, IP address, and marketing preferences. We may collect this information directly from you via contact forms, lead generation advertisements, email, social media platforms (including Meta platforms), or automatically through cookies and tracking tools used on our website. Payment-related information is handled exclusively by Stripe and not stored on our servers.

2. Use of Information
We use the information collected for purposes including but not limited to: responding to inquiries, providing and managing services, processing transactions, improving our website and advertising performance, personalizing content and communication, complying with legal obligations, and conducting internal analytics. We may also use your information to contact you with marketing communications, which you may opt out of at any time.

3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.

4. Data Sharing and Third Parties
We may share your data with service providers and third parties strictly for business operations. This includes, but is not limited to, Stripe (for payment processing), Meta Platforms (for advertising and retargeting), Google (for analytics), CRM systems, and communication platforms. These providers are only granted access to the information necessary for their function and are bound by confidentiality and data protection obligations. We do not sell, rent, or trade your personal data.

5. Cookies and Tracking Technologies
We use cookies, Meta Pixel, and Google Analytics to collect information about how users interact with our website, ads, and content. This may include information such as pages viewed, time spent on the website, and device/browser type. These tools help us improve functionality and measure advertising effectiveness.

6. Data Storage and Security
We take appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Data is stored in secured systems and platforms, including but not limited to our CRM, Stripe, Meta Business Suite. Our systems use SSL encryption, access control, and other standard safeguards.

7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. The duration may vary based on the type of data and the reason for collection.

8. Your Rights
You may request access to the personal data we hold about you, request corrections or deletions, or object to specific types of processing. Requests should be submitted to info@seaphystudio.com. We reserve the right to verify your identity before processing requests.

9. Children’s Privacy
Our services and advertisements are not directed toward individuals under the age of 18. We do not knowingly collect or process data from minors. If you believe a minor has submitted personal data, please contact us so we may delete it.

10. International Transfers
As a company operating out of the United Arab Emirates, your information may be processed outside your country of residence. By submitting your personal data, you consent to such transfers in compliance with applicable data protection laws.

11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and the revised effective date will be noted above. Continued use of our services constitutes acceptance of the revised policy.

12. Contact
If you have any questions about this Privacy Policy or the way we handle your personal data, you may contact us at:
Email: info@seaphystudio.com